Rapid-response support whenever you need it
We at digitalprint.ie supply digital printing equipment to the print and graphics industry, but that is only one half of our business.
Our delivery of a press is merely the beginning of an ongoing relationship. We see ourselves as an extension of our customer’s internal support department.
We understand your need for a consistently effective and reliable service. We thus establish a preventative maintenance schedule on all our presses, which is customised according to your actual print volumes and print profiles.
Our expert team is just a phone call away …
Our professional services team consists of individuals who combine litho printing, finishing and information systems backgrounds. This means they can ensure that you reap the maximum benefit from your investment in digital technology.
“They’ve a wide understanding of processes and materials, which makes a big difference in dealing with the print community.”
– Peter Moreau, printing technical expert
The presses we provide are relatively problem-free. But issues arise now and again where expert advice is needed. We help our customers to deal with these without delay, talking through the solution in clear, easily understood terms. If on a rare occasion a visit is required, one of our team will get to you rapidly and sort out the issue. As our customers say, we go the extra mile.
“digitalprint.ie give us a great service. They might as well be just round the corner from us.”
– Tim McCoubrey, Vivid Signs & Graphics, Coleraine, NI
Through regular internal and customer reviews, we are always listening to what our customers are saying. This also allows us to keep them up to date with the latest technologies, trends and opportunities.
“No-one can match their level of service.”
– Bill Deevy, DVF Print, Waterford
“The best company – nobody could look after you like they do.”
– Martin Feeney, Glen Print, Co Armagh
Need to log a service call? Click here or call +353 (0)1 567 6000, or from the North 028 9189 8704, email: service@digitalprint.ie